Air Temp Reviews – New Castle, Delaware
This company installed our new HVAC and Furnace over a year ago and we've been happy with this ever since. The technicians that come to do our services are always friendly and informative about the issue and the work they will be doing. In particular, ...I'm happy that Edward Kuberski came out today and helped with our furnace issue. My family will continue to use Air Temp's services and we trust them with our HVAC and furnace needs.
Dave Blackburn was awesome, clean, and fast. Granted the work should have been done when my new air conditioning unit was installed. However, Air Temp was quick to resolve the issue. I was concerned at first when it was indicated that they weren’t sure ...how long it would take. But Dave showed up and was in and out in less than an hour. My system is much quieter now and seems to be working so much better. Oh and the work was done beautifully! Super happy!
Cameron did a fantastic job. He was punctual and friendly. He explained the process and cleaned up well when he completed his work. I was very with the service that Cameron provided for Air Temp Solutions.
Hey just want to say they both were very enthusiastic about being here. And where right on time. And well I have to say it is nothing knew with ( air Air Temp ) every person that has been at are house. Been the Same way! Clean ready to work and have ...there stuff in one sock. They ask to see where all the vents where and when I showed them all except for the dryer vent. They asked where it was i said outside on the roof. They said sorry we can not do that cause we can not go up there cause no 8" ladder and that the office should have told me. And they were very sorry. I told them it was not there fault and they informed me right away i would not be charged for it and again said how sorry they where. But again when they were all finished they cleaned up everything and I have to say left it a bit cleaner than it was. SO if you are on the fence about thinking about useing this company don't worry about DOORS blowing off or sneaks falling out of the celling. You will do great with this COMPANY!!
this company only cares about making the sale, not following up.I had a system installed 12,000. within 1 year it stopped working, tech came out ,got it running , said it was installed too low to the ground, they would have installer come check, never ...did, one month later tech came to do yearly service, did not bring installer with him and said he was not going to do yearly checkup because the problem had not been addressed, the owner of this company should be ashamed of himself,but I am sure he is not
Air Temp solutions installed our heat pump to replace an oil furnace. We have a service contract with them and the service is helpful and reliable. Thanks Air Temp!
I called Air Temp for my geothermal system. I have been having problems with this system since it was installed a little more than 3 years ago. David Blackburn was assigned as the technician. He was very professional, and was quite familiar with the ...systems. He explained what the process would be and the initial cost for the visit. He asked a few questions as to how long I've been having the problem, and what has been done. After he performed a few test, he immediately called the manufacturer to discuss his findings.He was told that they were never contacted concerning problems with my unit. Together they determined the circuit board was defective, and they would send the part, but I had to pay shipping, install, and programming cost. I agreed to the repairs. After receiving the part Dave returned, installed the part, and called the manufacturer technician to program the new board.Dave stayed around a while to make sure the system was working properly before he left. Later in the night the system shut down. I called the office in the morning, and Dave returned took some test and called the manufacturers' tech again which I really appreciated. The system had a bad contactor that was suppose to come with the circuit board. Dave had one on his truck that he installed. So far, so good. I'm thoroughly satisfied with the service, and especially Dave and his relationship with the technical support from the manufacturer (contacting them each time). My hats off to Mr. David Blackburn, it was a pleasure meeting you.
Called because I had no heat. Airtemp was wonderful getting someone out I believe in under 2 hours. Had a feeling it was the thermocouple which it was. Anthony was excellent explaining a number of items in my furnace to educate me. He went beyond ...just fixing the issue.
I've been using this company for a couple years now, at first just for checkups to my air handlers, but recently I needed some bigger stuff done. I can vouch for the professionalism of the last 4 guys who came out (because that's all the names i ...remember) Paul, William, Noah & Camron- they all did great work, respected my property and went out of their way to answer all my questions & concerns... and I ask a lot, lol! I also want to shout-out to the ladies who took my many calls leading up to the work. I called almost daily for a week because I kept asking for more info/price quotes. They never made me feel like a bother and were very pleasant to deal with. I would absolutely recommend this company for all your hvac needs, and will be calling them for all of mine.