Scott Rainville 5.0

Very thorough inspection. Cleaned coil and tested various aspects of the system. Matt was a great technician. He asked if I had any questions before he left for his next appointment.

Sharon Blumenfeld 5.0

Jessica Cicchinelli 5.0

Their receptionist staff is super friendly! I called and expressed my concerns with our old unit and they listened, took the notes, and added to the tech we really wanted to push another season out of our unit (we just bought our home). We needed a new ...unit and used their interest free finance option, they were also extremely great with that. We had Gunner as our service tech who came out to see if our AC unit could be “saved” after getting quoted about 20k from Horizon for a new unit. Gunner was friendly yet professional. He explained and showed me why the unit couldn’t be fixed and he helped discuss options. We needed a new unit and had Tim as our installer. He was also very friendly and professional. They hit a few snags (not they’re fault), and still stayed until the job was done. He communicated everything to me and took extended time to explain how our new thermostat worked. Overall a great company and they really worked with us on being as budget friendly as possible. An added bonus, all individuals we worked with were dog friendly (normally I have to lock my dog in a room or outside)!Read More...